View Ibm Hardware Support Ticket US. Technical support ticket classification using watson natural language classifier. Ibm hardware and software support helps enterprises optimize support management.
Depending on your sla, ibm hardware support service requests are sent to one of our help desk engineers who will open a service ticket and begin troubleshooting right away.
The ibm service request tool allows customers to track the service request's progress, update the problem ticket, and close the ticket. We support eol or eos hardware for at least another seven years. Access problem ticketing for most hardware and software products. Select your ibm products and the task at hand for direct access to all pertinent resources.